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How Can Hotel Technology Add Value to Customer Service?

by Mark Brandau, Director of Content |

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Fred Grapstein and Gene Nicotra of Vornado Realty Trust, Jim Abrahamson of Interstate Hotels & Resorts, and Pratik Patel of REM Hospitality discuss how new hotel technologies enhance the way properties serve their guests and bolster their loyalty programs.
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Mark Brandau, Director of Content

Mark joined Duetto in January 2016 from market research firm Technomic, where he began his content marketing career after nearly a decade as a business-to-business journalist covering the restaurant industry. As assistant director of content, he helps steer the creation and promotion of all Duetto's content across its blog, video and social-media platforms, as well as sales collateral and internal communications.