Posts Tagged ‘regrets and denials’

Answering questions about hotel overbooking and walking guests

by Deon Wagener |

“Overbooking” or being “walked” are terms few people were familiar with unless they had spent time working in the hospitality or airline industries. That was until a video of a bloodied doctor being removed from an overfilled United Airlines flight spread like wildfire.

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How to be strategic when history is no longer relevant

by Augustin Cacot |

The U.K. and European market is one in constant flux. We’ve seen security threats in key locations such as Paris and Brussels, the drop in value of the pound, the forging of a new relationship between the U.K. and Europe, and an upturn in demand for Spanish beach resorts as tourists re-route from North Africa. Who could have predicted such upheaval in the market?

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Weaker Dollar Down Under Yields Upside for Revenue Management

by Vera Lye, Contributing Editor, APAC |

The depreciation of the Australian dollar in the last year has resulted in a happy situation for the tourism industry Down Under. International tourists taking advantage of the cheaper Australian dollar have been arriving in increasing numbers, while more Australians are opting to vacation at home rather than travel overseas.

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Making Predictive Analytics More Targeted, Relevant to Hoteliers

by Justin Sadler-Smith, Vice President of Sales – EMEA |

Having recently joined Duetto, I have come to realise just how advanced the predictive analytics solution we offer is. I joined Duetto from IBM, where I worked for four years in the role of Worldwide Sales Leader for their Procurement Business.

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Hotels Should Drop Resistance to Stricter Cancellation Policies in Revenue Strategy

by Patrick Bosworth, co-founder and CEO |

Solutions to the challenge of overly generous hotel cancellations are on the front burner. Better late than never — and, if done right, what a useful tool for shoring up your Revenue Strategy.

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