Posts Tagged ‘predictive analytics’

How Cognitive Computing Will Transform Hospitality

by Joanna DeChellis, Contributing Editor |

Plenty of companies are reorienting themselves around machine learning and predictive analytics. Take Netflix, for example: It uses machine learning to recommend movies or a series you might like based on what you’ve previously watched. But the amount of data available relating to a person’s preferences extends far beyond whether or not you like House of Cards.

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Hotels’ Time to Talk About Chatbots is Right Now

by Vera Lye, Contributing Editor, APAC |

As if hotel distribution weren’t complex enough, now the machines are coming. Technology giants like Microsoft and IBM say thousands of developers are using their chatbot tools, and experts elsewhere are predicting that chatbots and other artificial-intelligence bots could soon replace websites and mobile apps as consumers’ preferred way to interact with brands.

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Innovate Or Die Should Be Your New Mantra

by Ed Watkins, Contributing Editor |

No one in business likes uncertainty, and that’s especially true for hotel revenue managers. They crave reliable data, forecasts and trend lines to understand what’s ahead on both a macro and micro level and then act on it. Today, we’re in an environment of contrasting, sometimes-contradictory information and data that is causing some RMs to scratch their heads in frustration.

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The UK Has Invoked Article 50. What Does It Mean for Europe’s Travel Industry?

by Sarah McCay Tams, Contributing Editor, EMEA |

The uncertainly surrounding Brexit has already had an impact on the European hotels market, but what will the actual invocation of Article 50 of the Lisbon Treaty mean for hoteliers across the EU? Already, last June’s Brexit referendum has impacted the hotels market.

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Are Vegas Casinos Prepared to Compete with Airbnb?

by Joanna DeChellis, Contributing Editor |

Vegas has a lot going for it. It’s filled with integrated resorts boasting huge gaming floors, luxury hotel rooms and endless entertainment options—shopping, nightclubs, shows, restaurants, and museums—that are within an easy walk of each other. Plus, it’s a big convention town and airfare is generally pretty reasonable.

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ITB’s Unseen Revenue Management Lesson for Hotels

by Michael Schäffner, Director – DACH |

ITB coincided with my first full week working for Duetto. What a week to start! Endless meetings, great conversations, educational events and, in its final hours, an incredible revenue management opportunity for all Berlin hotels. Did you spot it?

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