Posts Tagged ‘PMS’

How Expedia and Wyndham are Fighting for Loyalty

by Jason Q. Freed, Managing Editor |

While it was all in good fun, a recent webinar presented by EyeforTravel on the current state of hotel loyalty pitted hotel brand programs vs. OTA programs and brought out some subtle jabs by each side.

Read More

Old, Closed-Off IT Systems Won’t Fly in Modern Hotel Industry

by Patrick Bosworth, co-founder and CEO |

Every so often, we’re reminded that hotel companies have a lot in common with the airlines, and United CEO Oscar Munoz made that clear, candidly laying out just how hard it is to modernize technology across an entire industry.

Read More

There’s a Spotlight Shining on Hotel Tech Inefficiencies

by Marco Benvenuti, Co-Founder, Chief Analytics & Product Officer |

We’ve all had this experience before, right? You’ve waited in line to check in to your hotel after a long flight, you finally get to the front desk, and the clerk is typing away, searching for your name, and after a few minutes she says, “Hmm, are you sure you reserved this hotel?”

Read More

A New Kind of Hotel Demand — for Your Technology Partners

by Patrick Bosworth, co-founder and CEO |

You might not expect the leader of a hotel technology company to say this, but hotels need to be a lot more demanding of their technology vendors and partners.

Read More

Six Things Predictive Analytics Can Tell You That Your PMS Can’t

by Sarah McCay Tams, Contributing Editor, EMEA |

A hotel’s property management system provides crucial information on average room rate, occupancy levels and RevPAR — all vital data sets for hotel revenue management. However, for in-depth forecasting, real-time market data and trends analysis, hotel revenue managers need to employ predictive analytics.

Read More

5 Keys to Understanding the Value of Room-Type Pricing

by Jason Q. Freed, Managing Editor |

Suppose you operate a hotel with three room types: superior rooms, suites and pool villas. Because you’re in a warm climate, you’re anticipating high demand for the month of December. Looking 120 days into the future, how confident are you in your ability to determine the right incremental price increases between each of your room types?

Read More