Posts Tagged ‘online travel agencies’

Why Hotels Should Embrace OTAs, Not Fight Against Them

by Michael McCartan, Managing Director, EMEA |

Michael McCartan, managing director EMEA for Duetto Research, aims to make peace between the OTAs and hoteliers at this year’s Annual Hotel Conference in Manchester. Here’s a sneak preview of some of the issues he hopes to bring to the table for candid discussion during his Day 2 panel discussion.

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Making ‘Magic’ and Cultivating Success with Hotel Revenue Strategy

by Sarah McCay Tams, Contributing Editor, EMEA |

A new breed of traveller – the independent, design-savvy millennials – is calling for a new type of hotel experience. They want unique rather than cookie cutter; they want a room with personality rather than a box in a convenient location. They demand a bespoke, personalised service where they feel genuinely welcomed. And they want to pay a price tailored to their wants and needs.

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Australian Hotels Keep Fighting the Battle of Rate Parity

by Vera Lye, Contributing Editor, APAC |

The death knell for rate parity has already been sounded in Europe, but regulators in Australia and New Zealand are keeping the practice alive, complicating hotels’ efforts to manage revenue and profitability.

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RSF London Panelists: RevPAR not Enough in Today’s Hotel Industry

by Sarah McCay Tams, Contributing Editor, EMEA |

With the European market in a phase of uncertainty, the topic of reporting metrics has never been more important. Hotel managers and owners are closely watching revenue and profitability, looking for new ways to optimise on both.

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A New Kind of Hotel Demand — for Your Technology Partners

by Patrick Bosworth, co-founder and CEO |

You might not expect the leader of a hotel technology company to say this, but hotels need to be a lot more demanding of their technology vendors and partners.

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Why Hotel Loyalty Won’t Shed the Spotlight in 2017

by Mark Brandau, Director of Content |

It certainly feels like 2016 has been the year of the loyalty program — which could also make it the year of direct bookings, of online travel agency innovation or of hotels preparing for a downturn in the industry cycle. But hotel loyalty will stay top of mind in 2017 and beyond.

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