Posts Tagged ‘hotel loyalty’

Revenue Strategy Report: Hotel Owners, Asset Managers Lead New Push for Innovation

by Patrick Bosworth, co-founder and CEO |

For as long as the hospitality industry has fallen behind in technology innovation, hotel owners and asset managers have been forced into a very tough spot. I sensed at industry conferences this summer that they’re aggressively pushing back and calling for more engagement from their tech partners and their brands, and I’m hopeful that the industry will be better for it.

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The UK: Maximising On Market Uncertainties

by Sarah McCay Tams, Contributing Editor, EMEA |

The UK hotel market has been on a roller coaster ride in recent years. First, there was the 2008 recession, then the 2010 European debt crisis, before London saw a raft of new hotel openings for the pre/post Olympics period (as well as enjoying a successful Games). More recently, business has become more volatile due to terror attacks and political uncertainly as Brexit negotiations get underway.

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Boom Times in Australia, New Zealand are Right Time for Hotels to Bolster Pricing Power

by Vera Lye, Contributing Editor, APAC |

Down Under, times are good for the travel trade. As hoteliers in Australia and New Zealand reap the benefits of increased tourism, they also would do well to revisit and refine their pricing strategies so they have more power to hold and yield rate in the future, experts say.

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A New Hero: Hotel Technology Can Save the Industry

by Jason Q. Freed, Managing Editor |

From the outside looking in, it appears hotels and the collective hospitality industry are doing just fine. We’re setting record occupancy numbers, learning more about our guests, and watching new hotels pop up left and right.

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HDC: Brand Technology Tools ‘Just Aren’t There’

by Jason Q. Freed, Managing Editor |

Once Holiday Inns began popping up along U.S. freeways, and through most of the last century, there wasn’t much slowing hotels down. Even when economics looked grim, it was assumed people would continue traveling and always need a place to stay.

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Like other consumers, luxury travelers are driven by personalization

by Ed Watkins, Contributing Editor |

They say rich people aren’t like me or you, but that doesn’t necessarily hold true in what they expect from their travel experiences and how they realize those goals. The luxury market has been the subject of quite a bit of research lately, and most of it has reached the same conclusion: Affluent travelers want personalization and unique, connected and exclusive experiences.

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