Posts Tagged ‘guest service’

How Hotels Should Respond to Airbnb’s Growing Ambitions

by Patrick Bosworth, co-founder and CEO |

At its Airbnb Open conference in November, the sharing economy platform unveiled Airbnb Trips, its foray into guided tours and events. Whatever effect it has on Airbnb’s $30 billion valuation is not for me to say, but I think it portends different things for branded and independent hotels.

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