Posts Tagged ‘Duetto’

Answering questions about hotel overbooking and walking guests

by Deon Wagener |

“Overbooking” or being “walked” are terms few people were familiar with unless they had spent time working in the hospitality or airline industries. That was until a video of a bloodied doctor being removed from an overfilled United Airlines flight spread like wildfire.

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Revenue Management Lessons in Singapore’s Changing Hotel Market

by Vera Lye, Contributing Editor, APAC |

Singapore’s visitor profiles are changing, and hotels are taking note. Once the frequent travel stop for bigwigs in the financial and oil industries, Singapore these days attracts more millennial executives from the pharmaceutical and technology trades.

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How to be strategic when history is no longer relevant

by Augustin Cacot |

The U.K. and European market is one in constant flux. We’ve seen security threats in key locations such as Paris and Brussels, the drop in value of the pound, the forging of a new relationship between the U.K. and Europe, and an upturn in demand for Spanish beach resorts as tourists re-route from North Africa. Who could have predicted such upheaval in the market?

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Innovate Or Die Should Be Your New Mantra

by Ed Watkins, Contributing Editor |

No one in business likes uncertainty, and that’s especially true for hotel revenue managers. They crave reliable data, forecasts and trend lines to understand what’s ahead on both a macro and micro level and then act on it. Today, we’re in an environment of contrasting, sometimes-contradictory information and data that is causing some RMs to scratch their heads in frustration.

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