Posts Tagged ‘Booking.com’

Why Hotels Should Embrace OTAs, Not Fight Against Them

by Michael McCartan, Managing Director, EMEA |

Michael McCartan, managing director EMEA for Duetto Research, aims to make peace between the OTAs and hoteliers at this year’s Annual Hotel Conference in Manchester. Here’s a sneak preview of some of the issues he hopes to bring to the table for candid discussion during his Day 2 panel discussion.

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Hotels Need Sophisticated Strategies to Maximize Rates

by Ed Watkins, Contributing Editor |

Seven trending hotel news stories that will impact your hotel Revenue Strategy.

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Tech teams falling short on enabling personalization, hotel loyalty

by Jason Q. Freed, Managing Editor |

Any effective hotel loyalty strategy today starts with personalization, and often requires a broad directional shift to place the customer at the center of every transaction. When looking to improve guest interactions, hotel operators often approach it from two different directions: service (front end) and data systems (back end).

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