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New Casino Loyalty Feature Will Help you Book More Loyal Guests

by Marco Benvenuti, Chief Marketing and Strategy Officer and Co-Founder |

The Find My Rate app gives you instant access to your guests’ loyalty rates anywhere, anytime. Casino hosts and front desk employees are using it daily to quote personalized rates to guests at their properties by simply entering in their member IDs and stay dates.

We’ve added a feature that’s going to help streamline your workflow after a guest has decided to stay with you. The casino host can simply click the “Reserve” button next to the desired room type to add the reservation request to a brand new Reservation Queue screen.

Your reservation department can then simply go down the queue to enter reservations into the PMS and click “Remove” once they’re done!

See it in action now:

Now available for all Casino Edition GameChanger customers. Contact your Customer Success Manager for more information.

 

Marco Benvenuti, Chief Marketing and Strategy Officer and Co-Founder

Marco Benvenuti, Chief Marketing and Strategy Officer and Co-Founder

Chief Marketing and Strategy Officer and Co-Founder at Duetto
As co-founder and chief marketing and strategy officer for Duetto, Marco guides product vision, direction and implementation. Prior to Duetto, he was Executive Director at Wynn and Encore resorts in Las Vegas, where he founded and managed the Enterprise Strategy Group. Marco was also recently named the Entrepreneur in Residence at Cornell University’s School of Hospitality Administration, and can be seen speaking or lecturing at industry events and hotel schools worldwide.
Marco Benvenuti, Chief Marketing and Strategy Officer and Co-Founder

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Marco Benvenuti, Chief Marketing and Strategy Officer and Co-Founder

As co-founder and chief marketing and strategy officer for Duetto, Marco guides product vision, direction and implementation. Prior to Duetto, he was Executive Director at Wynn and Encore resorts in Las Vegas, where he founded and managed the Enterprise Strategy Group. Marco was also recently named the Entrepreneur in Residence at Cornell University’s School of Hospitality Administration, and can be seen speaking or lecturing at industry events and hotel schools worldwide.