Zika’s Gone, Will Caribbean Hotel Demand Return?

by Pamela Espinoza, Contributing Editor, Latin America |

Hotels in Mexico and the Caribbean spent much of the last few years defending the safety of tourism in their country. Once a flurry of drug-related violence died down, the mosquito-borne illness Zika popped up, striking concern into many female travelers.

Read More

Hotels Must Find Their Own Path to Personalization

by Patrick Bosworth, co-founder and CEO |

Hoteliers everywhere are feeling the pressure to personalize guests’ experiences, but how are they supposed to do it? Special attention paid to service will always be important to personalization. But guests’ expectations for what they consider a custom-built hotel stay are climbing, and new technology is raising the bar.

Read More