How Expedia and Wyndham are Fighting for Loyalty

by Jason Q. Freed, Managing Editor |

While it was all in good fun, a recent webinar presented by EyeforTravel on the current state of hotel loyalty pitted hotel brand programs vs. OTA programs and brought out some subtle jabs by each side.

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Innovate Or Die Should Be Your New Mantra

by Ed Watkins, Contributing Editor |

No one in business likes uncertainty, and that’s especially true for hotel revenue managers. They crave reliable data, forecasts and trend lines to understand what’s ahead on both a macro and micro level and then act on it. Today, we’re in an environment of contrasting, sometimes-contradictory information and data that is causing some RMs to scratch their heads in frustration.

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Optimize Profitability with Next-Gen Revenue Management Solutions

by Joanna DeChellis, Contributing Editor |

There’s a lot to be gained — beyond increased revenue and profits — from setting a successful Revenue Strategy in motion in a hotel or casino. A sound plan can reduce time and costs, improve marketing and sales activities and help a property gain competitive intelligence and market insights.

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