First-Quarter Earnings Calls Uncover Health of Hotel Industry

by Ed Watkins, Contributing Editor |

Many hotel executives approached 2017 with apprehension. A new president in the White House, a growing but sluggish economy, potential hotel overbuilding, world tensions and other issues threatened to end the hotel industry’s seven-year streak of prosperity. Well, the numbers are in for the first quarter, and most public hotel companies fared well and in some instances, better than expected.

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AHIC: Midscale Hotel Market Presents Most Opportunity

by Sarah McCay Tams, Contributing Editor, EMEA |

This year’s Arabian Hotel Investment Conference, which took place at the end of April in Dubai, highlighted a number of opportunities for the hotel sector in the Middle East, with the midscale market seen to be giving the luxury segment a run for its money in the region.

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Hotel Brand Companies Face Threats From OTAs, Consumer Preferences

by Ed Watkins, Contributing Editor |

Seven trending hotel news stories that will impact your hotel Revenue Strategy.

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It’s Time For a New Customer Relationship Strategy

by Jason Q. Freed, Managing Editor |

As innovation happens faster across all industries, businesses are often left chasing trends and lagging behind their customers’ needs. With all the data available on consumers today — and the enormous number of digital touch points to reach them — many suggest it’s time for a societal shift in the way businesses connect with their consumers.

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